Privacy & Security
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Fraud AwarenessPrivacyOnline & Mobile BankingChildren’s Online Privacy Protection Act (COPPA)

Privacy & Security Center

When you bank with us, you're trusting us with your money. So we take that responsibility to heart. We use a variety of security tools to keep your information safe, whether you’re banking online or on the go.

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Fraud Awareness

Keeping You Informed to Keep You Protected

Our experts stay on top of the latest scams and security threats, ensuring your accounts and information are protected and alerting out customers with actions they can take to stay safe.

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Privacy

How We Protect the Privacy of Your Account

We follow a clear set of guidelines each time we talk with you about your accounts or share your information with others. Find out about our privacy practices.

Privacy Notice

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Online & Mobile Banking

How We Protect You When Banking Online

Nicolet has you protected when banking online or on the go. Our tools help you track your spending, pay bills, deposit checks, and more safely and securely.

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Children’s Online Privacy Protection Act (COPPA)

How We Protect Children's Privacy

Our website and online banking are not intended for children under the age of 13. Nicolet National Bank does not knowingly solicit any on-line information from children and will not market to children over our website.  We recognize that protecting children’s identities and privacy online is important and that the responsibility for doing so rests with our industry as well as with parents and legal guardians.

Frequently Asked Questions

How can I update my personal information?

You can update your personal information by stopping in at your local branch, or through the profile tab in online banking.

Having trouble logging into your online banking?

If you are a current user and are having trouble accessing your account, call or stop in your local branch, and a personal banker will assist. You can also call Customer Service at 1-800-369-0226.

How do I report my card lost or stolen?

  1. If your card is stolen or lost, please visit your local branch or call Nicolet Customer Service at 1-800-369-0226. You may also stop into your local branch and speak with a banker to have a new card printed and activated.
  2. You can also turn off your card via the personal BankNOW app. Login to bankNOW, select Cards. Swipe to your debit card and turn your card off. You may stop at your local branch to pick up a new instant issue debit card during normal business hours. 

How do I set up alerts for my accounts?

You can set up alerts by logging onto your online banking on a web browser, and clicking "alerts" in the upper-right corner. Push notifications can be set up via the BankNOW mobile app.

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How do I add a travel notice on my debit card?

To let us know that you’ll be traveling and may have unusual activity on your card, please call Customer Service at 1-800-369-0226 or stop in to your local branch.

You can also open your debit card for travel via the BankNOW app. To add a travel notice via BankNOW, select Cards, swipe to your debit card, select Manage Travel Plans and enter your Travel dates & location(s).

How can I monitor the charges on my debit card?

Visit your app store to download the BankNOW app. Login to the BankNOW app, select Cards. This will allow you to monitor charges on any Nicolet Bank card you have, all in one spot.  Additionally, you can view all account transactions by selecting the account through your BankNOW mobile app.